Small Business and Emotional Intelligence: Recipe for Success?

Small businesses must be selective with whom they choose to employ. When small businesses or organizations employ a large number of people, it often leads to misunderstandings and a major drop in workplace morale. So, misunderstandings can be expensive because they can lead to unnecessary disagreements and poor work performance and production.

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Many small businesses do well with a strong leader, a small management team, and a small number of employees. This depends on the type of business, the economic climate, and other things, like the pandemic in 2020. The human resources department of many companies is in charge of deciding who can work there. However, it is uncommon for independent businesses to have an authentic human resources department. Most of the time, the management team or the owner decides if a candidate is qualified and will help their business.

To run a successful small business, it is necessary to choose candidates who are capable and determined to work toward the business’s or organization’s objectives and goals. This is where many mistakes in the hiring process occur. Especially in small organizations and businesses, the management team rarely knows what emotional intelligence is or how to measure it. They also don't know how to help themselves or their employees improve their emotional…